What Information We Hold and Why
When you open an account, we collect the details you submit — your name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each time you fund your account or request a withdrawal, the transaction reference tied to your mobile
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wallet is logged against your account record. We do not store your full bKash, Nagad, or Rocket PIN or password — only the wallet number and the transaction ID our system receives. Beyond account setup, we collect device and session data: the type of device you
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use, your IP address at login, and the pages you visit inside the lobby. This helps us detect unusual access patterns that could signal an unauthorised login attempt. We also hold records of any support conversations you start with us, so our team can follow your
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issue from first contact to resolution. Data is retained only for as long as needed to operate your account and meet any applicable legal obligations. Where we rely on third-party payment processors to route bKash, Nagad, or Rocket transactions, those processors operate under their own data
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terms — we recommend reviewing those separately. Your eligibility to use je7772 and the scope of applicable data rights both depend on local law and your eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.